Reference

How We Handle Your Privacy at link qq88asia

When you open an account with us, your personal information—from your payment details to your account activity—is protected under our privacy framework.

Data collection explainedYour account rightsSecurity & retentionContact us anytime
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link qq88asia How We Handle Your Privacy at link qq88asia
REACH OUT ANYTIME

How to Contact Us About Your Privacy

Email Support Send privacy questions or data access requests to our support team. We respond to privacy inquiries within 48 business hours with full details on how your information is stored.
Live Chat Available 09:00–23:00 Jakarta time, seven days a week. Chat directly with our support agents if you need to discuss your account data, update personal details, or request information about your profile.
Account Settings Visit your profile settings in the account menu to view and update your personal information, email address, and phone number at any time without contacting support.
SECURITY & TRANSPARENCY

How We Protect and Respect Your Data

Encryption & Storage

Your payment details and personal information are encrypted using industry-standard SSL technology. Data is stored on secure servers with restricted access, and we do not share your payment information with third parties outside payment processors.

Cookie Practices

We use session cookies to keep you logged in and functional cookies to remember your preferences. Analytics cookies help us understand how you navigate the lobby so we can improve speed and usability without tracking external browsing.

Account Security

Your password is hashed and never stored in plain text. We verify withdrawals by cross-checking your bank details against your registration data. Two-factor authentication is available in your account settings for extra protection.

Data Retention

We keep account data for as long as your account is active. After closure, transaction records are retained for seven years for tax and compliance purposes. Personal contact details are deleted within 90 days unless local law requires longer storage.

Third-Party Access

We share data only with payment processors (DANA, OVO, GoPay, QRIS), game studios, and regulatory bodies where local law requires. Marketing partners never receive your personal information without explicit consent.

Your Data Rights

You can request a copy of your personal data, correct inaccurate information, and request deletion where legally permitted. Contact our support team with your account email to submit any data access or correction request.

Privacy Policy Frequently Asked Questions

We collect your full name, date of birth, email address, phone number, and a valid ID number for identity verification. During your first deposit, we also request your payment method details—whether that's your DANA, OVO, GoPay or QRIS account—to process transactions securely and confirm you are the account holder.

Personal contact details like your email and phone number are deleted within 90 days of closure. Transactional records—deposits, withdrawals, gameplay history—are retained for seven years to meet tax and regulatory requirements. You can request permanent deletion of certain personal data by contacting support.

Yes. Email our support team from your registered account email address with 'Data Access Request' in the subject line. We will provide a full record of your personal information, gameplay history, and account activity within 48 business hours. You can also view basic details directly in your account settings.

We do not sell your personal data. We share information only with payment processors to complete your deposits and withdrawals, game studios to run your gameplay, and regulatory bodies where required by local law. Marketing partners cannot access your information without your written consent.

Cookies are small files stored on your device to keep you logged in and remember your preferences. We use session cookies for account security and functional cookies to improve lobby speed and layout. Analytics cookies help us detect errors—they do not track your activity outside our site. You can disable non-essential cookies in your browser settings.

All payment details are encrypted with SSL technology and never stored on our servers after a transaction. We verify every withdrawal by cross-checking your registered bank details and ID. Your DANA, OVO, GoPay or QRIS credentials are handled only by the payment processor, not by link qq88asia.

You can request deletion of personal contact details (name, email, phone) from your account. Transaction records must be retained for seven years under tax law. To initiate a deletion request, contact our support team during business hours and we will process your request within 15 business days where local law permits.

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